Your request is in.

Dana has it, and the office answers Monday to Saturday, 7am to 7pm. Expect a call or an email to confirm the visit window.

If water is actively coming in and the form did not say so, call Call for same-day help and say so now; active water moves a roof to the front of the call list during office hours.

While you wait, it is worth a walk around the house: shingles in the yard, a stain's edge marked in pencil with today's date, the street's other roofs glanced at with fresh eyes. All of it is evidence, and all of it helps the visit.